ҹɫ����

The Healthcare Simulation Operations Specialist (HSOS) position serves the faculty, staff, and students in the departments of Standardized Patient, Manikin Simulation, and Procedural Skills. Duties include supporting the staff in the managing, scheduling, coordinating and end user support of all hardware, software and learning events associated with B-Line, Laerdal and other learning management systems. This position provides high quality support by displaying sound judgment, accuracy, diplomacy, confidentiality, and discretion. Must be proficient in Microsoft Windows and Microsoft Office including PowerPoint, Word, and Excel. Medical background desired, but not required.

Other duties include general receptionist duties (answering phones and meeting and greeting clients and visitors), general clerical duties (assisting in organizing a wide variety of office functions, coordinating files and records, coordinating schedules).
 

Salary Range: $40,000 - $45,000

Required Qualifications:

• Education: High School diploma required with preference give to Bachelors Degree
• Licensure or certification: N/A
• Experience: N/A

Skills required for this position:

• Learning Management Systems (Storyline articulate)
• Laerdal Graphical User Interface
• B-Line Central Command Module
• Excellent interpersonal and communications skills
• Strong team player
• Commitment to company values
• Basic computer proficiency

Successful candiate will be subject to a criminal hsitory background check.

Regular, reliable and predictable attendance is an essential function of the job.

Working Conditions and Efforts:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The position requires a rapid pace, some days with long hours to meet expectations, long distance driving to rural sites, and the ability to organize, interpret, and utilize a large volume of information.

Physical demands:  While performing the duties of this job, the employee is required to ambulate (may be with use of assisted devices); sit, stand (or accommodate for standing); use hands and vision for teaching; use office equipment such as computers; speak to large and small groups of individuals for teaching; perform moderate telephone and poly-com communication/usage; occasionally be required to lift and/or move up to 50 pounds; drive distances up to five hours or to fly on occasion to other campuses or meetings.

Work environment:  Office environment. Outside travel required 0% to 5% of time. The noise level in the work environment is usually minimal, however the reception area with frequent visitors, phone calls and discussions may be distracting.

This position is classified as a non-exempt position because it does not require that the candidate/employee exercise independent judgement and discretion regarding matters of significance.

Employment with ҹɫ���� is “at-will”.  This means employment is for an indefinite period of time and it is subject to termination by the employee or by ҹɫ����, with or without cause, with or without notice, and at any time.  Nothing in this position description or any other policy of ҹɫ���� shall be interpreted to be in conflict with or to eliminate or modify in any way, the “at-will” employment status of ҹɫ���� employees.

ҹɫ���� Core Values: The employee is expected to adhere to all ҹɫ���� policies.  As the environment is a professional college, ҹɫ���� faculty / staff are expected to dress and behave in a professional manner at work. ҹɫ���� faculty / staff are expected as ҹɫ���� employees, to be a person who obeys all laws and professional expectations of an upstanding citizen of the community.  ҹɫ���� expects all employees to maintain a positive attitude in all working relationships with all ҹɫ���� departments, employees, medical students, prospective medical students, interns, and residents and to treat all other engaged in the duties of the employment, with mutual respect.

I am notified that the College is an equal opportunity employer and does not discriminate on the basis of age, sex, sexual orientation, ethnicity, religion, or disability.
 

The VLMS Technical Support Staff serves as a primary administrative staff for the VLMS/Syndromic Surveillance Research Project.  This position provides high quality support by displaying sound judgment, accuracy, diplomacy, confidentiality, and discretion. The primary duties of the VLMS Technical Support Specialist is to provide users with solutions and assisting in troubleshooting.  This position will be charged with continuing product support and education to all users and will assist the Data Scientist with beginning stages of Data Management within VLMS.  The position is a part of an innovative and technical team led by VLMS CMO and the Vice President of Research.

Salary Range: $45,000 - $50,000

Requirements

• Education: Associate’s degree in computer science or related field or work equivalency.
• Licensure or certification: N/A
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Professional and pleasant telephone manners.
• Ability to explain technical issues to technical and nontechnical employees and customers, in written documents, verbal instruction, or video recordings.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.

Other skills important to this position

• Excellent interpersonal and communications skills
• Strong team player
• Commitment to company values
• Computer proficiency

Preferences 

• Bachelor’s degree in computer science or related field preferred.
• At least three years of experience in customer technical support highly preferred

The successful candidate will be subject to a criminal history background check.

Regular, reliable or predictable attendance is an essential function of the job.

Working Conditions and Efforts: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Working conditions may include frequent interruptions, working alone, evening and weekend work, repetitive tasks and exposure to computers and monitors.

Physical demands: While performing the duties of this job, the employee is occasionally required to sit; use hands and vision for office equipment such as computers; talk or hear; moderate telephone usage. The employee must occasionally lift and/or move up to 50 pounds, frequent walking, bending, reaching and standing.

Work environment: Office environment. Outside travel required 10% of time. The noise level in the work environment is usually minimal.

This position is classified as an exempt position because it requires that the candidate/employee exercise independent judgment and discretion regarding matters of significance.

Employment with ҹɫ���� is “at-will”.  This means employment is for an indefinite period of time and it is subject to termination by the employee or by ҹɫ����, with or without cause, with or without notice, and at any time.  Nothing in this position description or any other policy of ҹɫ���� shall be interpreted to be in conflict with or to eliminate or modify in any way, the “at-will” employment status of ҹɫ���� employees.

ҹɫ���� core values: The employee is expected to adhere to all ҹɫ���� policies.  As the environment is a professional college, ҹɫ���� faculty / staff are expected to dress and behave in a professional manner at work. ҹɫ���� faculty / staff are expected as ҹɫ���� employees, to be a person who obeys all laws and professional expectations of an upstanding citizen of the community. ҹɫ���� expects all employees to maintain a positive attitude in all working relationships with all ҹɫ���� departments, employees, medical students, prospective medical students, interns, and residents and to treat all other engaged in the duties of the employment, with mutual respect.

I am notified that the College is an equal opportunity employer and does not discriminate on the basis of age, sex, sexual orientation, ethnicity, religion, or disability.